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Crisis Communication

Business crises happen every day. Some, such as the Enron scandal, make headlines and end companies. Others, such as the Exxon Valdez oil spill, scar a brand for life. Still others make news but are quickly forgotten.

Hayslett Group understands that, at one time or another, every company faces a crisis. And that the key to dealing with crisis — and avoiding costly damage to your company's reputation — is communication.

Hayslett Group's seasoned practitioners have counseled a number of clients over the years on crisis communication. Companies in construction, real estate and technology are but a few of the clients that turn to Hayslett Group during tough times.

Here are a few of the specific services Hayslett Group offers to prepare you for and guide you through a crisis:

  • Communication planning and communication plans
  • Question-and-answer creation and scenario development
  • Employee and customer communications
  • Media relations and media training
  • Follow-up measures to maintain or restore a tarnished image or brand

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